Most orders are packaged same day in our Quebec distribution centre, when placed before 3:00 pm Monday to Friday, and are shipped via Canada Post Standard Shipping, unless Expedited Shipping is purchased during checkout.
All orders are shipped with a tracking number.
Canada Post Standard Shipping Service: 1 - 2 business days
Should the need to cancel an order arise, please contact our customer service as soon as possible at contact@Goltum.com or 1-800-209-1536 Monday to Friday 8am-5pm.
We offer returns within 30 days of your purchase. Returns must be in original packaging and in the same condition in which you received it. Shipping charges (if any) are not refundable. All Canadian sales tax will be refunded. We will contact you once your return is received and inspected and advise if your return is approved or rejected.
To return an item contact customer service at support@Goltum.com or 1-800-209-1536 Monday to Friday 8am-5pm. You will be responsible for the cost of shipping the product back to us.
We will happily replace items in the event that they are defective or damaged. Contact us at support@Goltum.com for further information.