Most orders are packaged same day in our Quebec distribution centre, when placed before 3:00 pm Monday to Friday, and are shipped via Canada Post Expedited Shipping. All orders are shipped with a tracking number.
The average expedited shipping time is between 2-8 business days. With the changing COVID-19 situation and Omicron variant, Canada Post may be experiencing delays. If your order is delayed, we recommend you contact Canada Post customer service at 1 (866) 607-6301.
Due to COVID-19, we are not accepting any returns. Once your order has been shipped, we cannot issue a refund or cancel the order.Should questions arise, please contact our customer service as soon as possible or 1-800-209-1536 Monday to Friday 10am-5pm.